When's my Best Buy return deadline?
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- Window begins the day you receive the product; Plus/Total members get 60 days, but not on Marketplace purchases
- Activatable devices: 14 days for every tier (Verizon devices 30 days); $45 restocking fee except prepaid phones
- 15% restocking fee on opened drones, cameras, lenses, camcorders, projectors and some other categories (waived in some states)
- Halloween and Christmas decorations: 15 days for every tier
Policy last checked Oct 8, 2026.
ReturnBy is an independent tool and is not affiliated with any retailer. Return policies change — always confirm on the store's official site before returning.
Best Buy's return policy, in plain English
- Most items: 15 days from delivery
- Phones, cellular tablets, hotspots, cellular wearables: 14 days from delivery
- My Best Buy Plus or Total: +45 days
Holiday shopping? Here's the 2026 deal
Not yet confirmed — check store.
The fine print
- Window begins the day you receive the product; Plus/Total members get 60 days, but not on Marketplace purchases
- Activatable devices: 14 days for every tier (Verizon devices 30 days); $45 restocking fee except prepaid phones
- 15% restocking fee on opened drones, cameras, lenses, camcorders, projectors and some other categories (waived in some states)
- Halloween and Christmas decorations: 15 days for every tier
Questions people ask about Best Buy returns
How long do I have to return something to Best Buy?
Most items: 15 days from delivery.
Does Best Buy extend returns for the 2026 holidays?
Not yet confirmed — check store.
Do some Best Buy items have a different return window?
Phones, cellular tablets, hotspots, cellular wearables: 14 days from delivery.
Does My Best Buy Plus or Total give more time to return to Best Buy?
Yes, 45 extra days on most items.
Does Best Buy charge a return or restocking fee?
Activatable devices: 14 days for every tier (Verizon devices 30 days); $45 restocking fee except prepaid phone. 15% restocking fee on opened drones, cameras, lenses, camcorders, projectors and some other categories (waived in some states.
Does the Best Buy return window start at purchase or delivery?
From delivery for: most items, phones, cellular tablets, hotspots, cellular wearables.
Where is Best Buy's official return policy?
On bestbuy.com: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014