When's my Sephora return deadline?
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- New or gently used products refunded to the original payment within 30 days of purchase; proof of purchase required
- Sephora.com orders can be returned free by mail or at a Sephora store; original shipping isn't refunded
- Gift cards, some Sephora Favorites kits and some intimate care items are final sale
- Sephora.com or Sephora store purchases can't be returned at Sephora at Kohl's
- Sephora may ask for ID and can limit returns
Policy last checked Oct 8, 2026.
ReturnBy is an independent tool and is not affiliated with any retailer. Return policies change — always confirm on the store's official site before returning.
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Sephora's return policy, in plain English
- Most items: 30 days from purchase
Holiday shopping? Here's the 2026 deal
Not yet confirmed — check store.
The fine print
- New or gently used products refunded to the original payment within 30 days of purchase; proof of purchase required
- Sephora.com orders can be returned free by mail or at a Sephora store; original shipping isn't refunded
- Gift cards, some Sephora Favorites kits and some intimate care items are final sale
- Sephora.com or Sephora store purchases can't be returned at Sephora at Kohl's
- Sephora may ask for ID and can limit returns
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Questions people ask about Sephora returns
How long do I have to return something to Sephora?
Most items: 30 days from purchase.
Does Sephora extend returns for the 2026 holidays?
Not yet confirmed — check store.
Do I need a receipt to return to Sephora?
New or gently used products refunded to the original payment within 30 days of purchase; proof of purchase require.
What can't be returned to Sephora?
Gift cards, some Sephora Favorites kits and some intimate care items are final sal. Sephora.com or Sephora store purchases can't be returned at Sephora at Kohl'.
Where is Sephora's official return policy?
On sephora.com: https://www.sephora.com/beauty/returns-exchanges