When's my Ulta return deadline?
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- Returns on days 31–60 after purchase get merchandise credit or an e-gift card, not a refund
- Proof of purchase is required unless Ulta can verify the purchase in its system, plus a government-issued physical ID and a phone number or email
- You pay return shipping on mail returns, and original shipping is non-refundable
- Gift cards, salon-purchased wigs and extensions, and intimate wellness devices can't be returned
- Gift-receipt returns within 60 days get an exchange or merchandise credit only
Policy last checked Oct 8, 2026.
ReturnBy is an independent tool and is not affiliated with any retailer. Return policies change — always confirm on the store's official site before returning.
Ulta's return policy, in plain English
- Most items: 30 days from purchase
- UB Marketplace items: 60 days from purchase
Holiday shopping? Here's the 2026 deal
Not yet confirmed — check store.
The fine print
- Returns on days 31–60 after purchase get merchandise credit or an e-gift card, not a refund
- Proof of purchase is required unless Ulta can verify the purchase in its system, plus a government-issued physical ID and a phone number or email
- You pay return shipping on mail returns, and original shipping is non-refundable
- Gift cards, salon-purchased wigs and extensions, and intimate wellness devices can't be returned
- Gift-receipt returns within 60 days get an exchange or merchandise credit only
Questions people ask about Ulta returns
How long do I have to return something to Ulta?
Most items: 30 days from purchase.
Does Ulta extend returns for the 2026 holidays?
Not yet confirmed — check store.
Do some Ulta items have a different return window?
UB Marketplace items: 60 days from purchase.
Do I need a receipt to return to Ulta?
Proof of purchase is required unless Ulta can verify the purchase in its system, plus a government-issued physical ID and a phone number or emai. Gift-receipt returns within 60 days get an exchange or merchandise credit onl.
What can't be returned to Ulta?
You pay return shipping on mail returns, and original shipping is non-refundabl. Gift cards, salon-purchased wigs and extensions, and intimate wellness devices can't be returne.
Where is Ulta's official return policy?
On ulta.com: https://www.ulta.com/guestservices/all