When's my CVS return deadline?
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- Valid photo ID may be required; all returns go through a third-party verification process
- With a receipt: refund to the original card or store credit. Without one: exchange or store credit, possibly at the lowest price in the last 60 days
- Opened or damaged items may be refused
- Not returnable: gift, prepaid and phone cards, at-home COVID-19 tests, and some health and personal care items
- Prescriptions are not covered by this policy
Policy last checked Oct 8, 2026.
ReturnBy is an independent tool and is not affiliated with any retailer. Return policies change — always confirm on the store's official site before returning.
CVS's return policy, in plain English
- Most new, unopened items: 60 days from purchase
- CVS brand products (Our Brands guarantee): no set time limit
- Hearing aids (opened and used): 60 days from purchase
Holiday shopping? Here's the 2026 deal
Not yet confirmed — check store.
The fine print
- Valid photo ID may be required; all returns go through a third-party verification process
- With a receipt: refund to the original card or store credit. Without one: exchange or store credit, possibly at the lowest price in the last 60 days
- Opened or damaged items may be refused
- Not returnable: gift, prepaid and phone cards, at-home COVID-19 tests, and some health and personal care items
- Prescriptions are not covered by this policy
Questions people ask about CVS returns
How long do I have to return something to CVS?
Most new, unopened items: 60 days from purchase.
Does CVS extend returns for the 2026 holidays?
Not yet confirmed — check store.
Do some CVS items have a different return window?
CVS brand products (Our Brands guarantee): no set time limit. Hearing aids (opened and used): 60 days from purchase.
Do I need a receipt to return to CVS?
With a receipt: refund to the original card or store credit. Without one: exchange or store credit, possibly at the lowest price in the last 60 day.
What can't be returned to CVS?
Not returnable: gift, prepaid and phone cards, at-home COVID-19 tests, and some health and personal care item.
Where is CVS's official return policy?
On cvs.com: https://www.cvs.com/retail/help/return_policy